Customer Service
If you have a non-technical problem with a Palatine product, are looking for information about ordering or exchanging a product, have any questions about an order you've already placed, please email us at

Technical Support
Palatine Technical Support is available to help you use your Palatine products. For immediate assistance you can email us at Be sure to include the following information:

• Your name
• Phone number
• Email address
• The name and version of your Palatine software program
• Type of computer the program is running on (i.e. Pentium 133MHz)
• Type of problem you are encountering